Leicester Towing FAQ's
If you've been in a collision, you almost probably have some inquiries... Right here, for your convenience, you'll find answers to the questions that we get asked the most often when it comes to accidents around Leicester.
If you are in an accident and your car is no longer safe to drive (or even doubtful!), you will almost surely need to have it towed to a repair shop either out here in the country, or in Asheville. Maybe even a body shop. If you are in an accident and your vehicle is no longer safe to drive (or even questionable!), you will need to have it towed. However, before you call to have your car towed, you should first be informed of your rights, the coverage provided by your insurance policy, and what to anticipate when the driver of the tow truck comes. Even though the vast majority of people who work in the towing industry are trustworthy professionals, there is sure to be at least one dishonest person operating within the industry who will try to take advantage of those who are already stressed out by the stressful situation they are in. Anyone can become extra susceptible to harm in the aftermath of an accident. However, there is some encouraging news! Before determining whether or not to have your car towed, there are a few preventative measures you may do to reduce the likelihood of becoming stuck in a difficult situation. Always keep the following in mind before permitting someone to tow your vehicle anywhere:
1. Give your auto insurance provider a call right away, even if it's after business hours. Your insurance company can advise you on what steps to take next, make suggestions on reasonable towing fees, or inform you of the rates they are able to pay out depending on the coverage provided by your policy. They are also able to aid in preventing unneeded delays in the repair of your vehicle through their connected teams, which they may do. In certain circumstances, they may even be able to pick up your damaged car on their own on behalf and bring it to one of the repair facilities that they recommend. You can still have your vehicle towed even if you are unable to contact your insurance provider right away or if you would prefer not to have your insurer find a tow company for you. However, it is important that you keep all of the receipts and documents that are associated with your tow in your possession. This is because many insurance providers have the ability to reimburse you for some or even all of the expenses, depending on the coverage of your policy.
2. Determine if your car needs to be towed and take appropriate action. After being involved in an accident, your initial reaction may be to get in touch with a tow truck. On the other hand, it's possible that you'll be able to drive your car away from the scene on your own without putting anybody else in danger. The safety of everyone involved, including yourself as the driver, any passengers, and anybody else who might be around should be your top priority. If you are able to provide a positive response to each of the following questions, it is quite likely that you will not need to contact for assistance from a tow truck:
• Does your car appear to have any leaks coming from it, especially fluids?
• Does your vehicle still have functioning headlights and taillights?
• Do you know if all of your mirrors are in good working order?
• Does the brakes and steering feel as though they are working naturally?
• Does your hood still completely and safely close when you put it on?
It is in your best interest to have your vehicle towed if you are unable to respond positively to all of these questions or if you have further reasons to think that it is not safe to drive (for example, if the airbags have been activated or if there is damage to the wheels or your rim). You can also ask a law enforcement officer who is present at the site for assistance in deciding whether or not it is safe for you to drive your vehicle. When they are called to incidents that occur on the side of the road, police officers are very kind and well-informed, and their primary concern is for both your safety and the safety of other drivers in our communities.
3. If you are in need of roadside assistance services, contact your insurance company; many motorists are unaware that they are covered by their policies. Remember to keep any receipts and documents linked to the condition of your automobile, as you may be able to get your money back through your insurance company or a roadside assistance firm if they are unable to help you. In the event that they are unable to assist you, remember to retain these items.
4. Ensure that your car is adequately prepared for being towed before the tow truck arrives! Before your car is taken from the scene of the accident, you should take detailed photographs of the damage and the surrounding area. Additionally, you should take photographs of the interior of your vehicle. Before allowing anybody else to use your vehicle, you need to be sure that you have removed all of your personal belongings, including any necessities you may need.
5. Verify that the tow truck that arrives is the one you asked or, if you did not request it, that it comes from a reputable business even if it is not the one you requested. Even while tow trucks and their drivers are often out and about, this does not always mean that they are qualified to operate as business tow operators. When a tow business lacks integrity, they may even try to convince you that your car has to be towed even if it can still be driven. This can happen even in situations where the vehicle is not disabled. Be wary if a tow truck arrives at the scene too fast, especially if you did not make prior arrangements with it and you are unable to provide evidence that it is affiliated with a reputable organization.
6. Indicate to the driver the location at where you would like or require your car to be left. You have the option of having it towed to either your preferred mechanic, one of the repair facilities chosen by your insurance company (which they will often arrange in advance), or one of the repair facilities recommended by your insurance company. It is essential to understand that you have the right to choose who can tow your vehicle and where it should be taken. A reputable tow truck service should not insist on taking your vehicle to a specific location unless the police provide directions, but a reputable tow company can usually give you a local recommendation if you'd like. It is your right to choose who can tow your vehicle and where it should be taken, regardless if it’s around Leicester or someplace else.
7. Before signing any documents or making any payments, carefully and thoroughly review any paperwork that was given to you by the police and the driver of the tow truck. Rather than giving you a blank contract or work order, the driver of the tow truck is obligated (or at least they should be!) to provide you an itemized invoice to review. In most cases, this is a statement that can be understood easily: "Rollback transportation for 28 miles for a gray 2018 Nissan Rogue" Make sure that the only thing you are agreeing to is paying to have your car towed to a location of your choosing, and not signing a work order or committing to having your vehicle serviced by a certain facility. You should never sign a contract that does not precisely define what you are paying for and where your vehicle will be towed to, and you should, once again, keep a duplicate of any documentation that pertains to your vehicle to ensure that your insurance company has everything they need to retrieve any money that may be owed to you.
8. Determine whether or not the price that has been quoted is fair. If you are unclear, the claims department of your insurance company should be able to assist you in determining what reasonable towing expenses are. Tow truck drivers may be compelled to adhere to regulated rates, and there may also be a restriction on the maximum amount that they may charge for an up-charge, although this can vary depending on where you live, or where your car is when you run into problems. If you are unable to speak with a representative from your insurance company over the phone, you should be able to get information about the local towing charges that are acceptable on their website.
9. We cannot stress this point enough: save the receipt, along with any other paperwork that were given to you by the tow truck or the Leicester/ Buncombe County police. It is almost probable that you will be required to produce it to your insurance company in order for them to reimburse you if your policy includes towing or other forms of roadside assistance.
The rules and regulations of towing are not the same in every state, county, or even city; nonetheless, these guidelines are based on general criteria that apply in most locations. In the event that your car has to be towed, it is often a good idea to be familiar with the towing regulations in the region that you are traveling through. If you have doubts regarding the coverage of your automobile insurance or want to make sure that your policy includes specific towing services, you should speak with your car insurance broker directly about the coverage of your specific policy. Neither the police nor the tow operator will be able to answer such questions for you, only your insurer can.
If you are in an accident and your car is no longer safe to drive (or even doubtful!), you will almost surely need to have it towed to a repair shop either out here in the country, or in Asheville. Maybe even a body shop. If you are in an accident and your vehicle is no longer safe to drive (or even questionable!), you will need to have it towed. However, before you call to have your car towed, you should first be informed of your rights, the coverage provided by your insurance policy, and what to anticipate when the driver of the tow truck comes. Even though the vast majority of people who work in the towing industry are trustworthy professionals, there is sure to be at least one dishonest person operating within the industry who will try to take advantage of those who are already stressed out by the stressful situation they are in. Anyone can become extra susceptible to harm in the aftermath of an accident. However, there is some encouraging news! Before determining whether or not to have your car towed, there are a few preventative measures you may do to reduce the likelihood of becoming stuck in a difficult situation. Always keep the following in mind before permitting someone to tow your vehicle anywhere:
1. Give your auto insurance provider a call right away, even if it's after business hours. Your insurance company can advise you on what steps to take next, make suggestions on reasonable towing fees, or inform you of the rates they are able to pay out depending on the coverage provided by your policy. They are also able to aid in preventing unneeded delays in the repair of your vehicle through their connected teams, which they may do. In certain circumstances, they may even be able to pick up your damaged car on their own on behalf and bring it to one of the repair facilities that they recommend. You can still have your vehicle towed even if you are unable to contact your insurance provider right away or if you would prefer not to have your insurer find a tow company for you. However, it is important that you keep all of the receipts and documents that are associated with your tow in your possession. This is because many insurance providers have the ability to reimburse you for some or even all of the expenses, depending on the coverage of your policy.
2. Determine if your car needs to be towed and take appropriate action. After being involved in an accident, your initial reaction may be to get in touch with a tow truck. On the other hand, it's possible that you'll be able to drive your car away from the scene on your own without putting anybody else in danger. The safety of everyone involved, including yourself as the driver, any passengers, and anybody else who might be around should be your top priority. If you are able to provide a positive response to each of the following questions, it is quite likely that you will not need to contact for assistance from a tow truck:
• Does your car appear to have any leaks coming from it, especially fluids?
• Does your vehicle still have functioning headlights and taillights?
• Do you know if all of your mirrors are in good working order?
• Does the brakes and steering feel as though they are working naturally?
• Does your hood still completely and safely close when you put it on?
It is in your best interest to have your vehicle towed if you are unable to respond positively to all of these questions or if you have further reasons to think that it is not safe to drive (for example, if the airbags have been activated or if there is damage to the wheels or your rim). You can also ask a law enforcement officer who is present at the site for assistance in deciding whether or not it is safe for you to drive your vehicle. When they are called to incidents that occur on the side of the road, police officers are very kind and well-informed, and their primary concern is for both your safety and the safety of other drivers in our communities.
3. If you are in need of roadside assistance services, contact your insurance company; many motorists are unaware that they are covered by their policies. Remember to keep any receipts and documents linked to the condition of your automobile, as you may be able to get your money back through your insurance company or a roadside assistance firm if they are unable to help you. In the event that they are unable to assist you, remember to retain these items.
4. Ensure that your car is adequately prepared for being towed before the tow truck arrives! Before your car is taken from the scene of the accident, you should take detailed photographs of the damage and the surrounding area. Additionally, you should take photographs of the interior of your vehicle. Before allowing anybody else to use your vehicle, you need to be sure that you have removed all of your personal belongings, including any necessities you may need.
5. Verify that the tow truck that arrives is the one you asked or, if you did not request it, that it comes from a reputable business even if it is not the one you requested. Even while tow trucks and their drivers are often out and about, this does not always mean that they are qualified to operate as business tow operators. When a tow business lacks integrity, they may even try to convince you that your car has to be towed even if it can still be driven. This can happen even in situations where the vehicle is not disabled. Be wary if a tow truck arrives at the scene too fast, especially if you did not make prior arrangements with it and you are unable to provide evidence that it is affiliated with a reputable organization.
6. Indicate to the driver the location at where you would like or require your car to be left. You have the option of having it towed to either your preferred mechanic, one of the repair facilities chosen by your insurance company (which they will often arrange in advance), or one of the repair facilities recommended by your insurance company. It is essential to understand that you have the right to choose who can tow your vehicle and where it should be taken. A reputable tow truck service should not insist on taking your vehicle to a specific location unless the police provide directions, but a reputable tow company can usually give you a local recommendation if you'd like. It is your right to choose who can tow your vehicle and where it should be taken, regardless if it’s around Leicester or someplace else.
7. Before signing any documents or making any payments, carefully and thoroughly review any paperwork that was given to you by the police and the driver of the tow truck. Rather than giving you a blank contract or work order, the driver of the tow truck is obligated (or at least they should be!) to provide you an itemized invoice to review. In most cases, this is a statement that can be understood easily: "Rollback transportation for 28 miles for a gray 2018 Nissan Rogue" Make sure that the only thing you are agreeing to is paying to have your car towed to a location of your choosing, and not signing a work order or committing to having your vehicle serviced by a certain facility. You should never sign a contract that does not precisely define what you are paying for and where your vehicle will be towed to, and you should, once again, keep a duplicate of any documentation that pertains to your vehicle to ensure that your insurance company has everything they need to retrieve any money that may be owed to you.
8. Determine whether or not the price that has been quoted is fair. If you are unclear, the claims department of your insurance company should be able to assist you in determining what reasonable towing expenses are. Tow truck drivers may be compelled to adhere to regulated rates, and there may also be a restriction on the maximum amount that they may charge for an up-charge, although this can vary depending on where you live, or where your car is when you run into problems. If you are unable to speak with a representative from your insurance company over the phone, you should be able to get information about the local towing charges that are acceptable on their website.
9. We cannot stress this point enough: save the receipt, along with any other paperwork that were given to you by the tow truck or the Leicester/ Buncombe County police. It is almost probable that you will be required to produce it to your insurance company in order for them to reimburse you if your policy includes towing or other forms of roadside assistance.
The rules and regulations of towing are not the same in every state, county, or even city; nonetheless, these guidelines are based on general criteria that apply in most locations. In the event that your car has to be towed, it is often a good idea to be familiar with the towing regulations in the region that you are traveling through. If you have doubts regarding the coverage of your automobile insurance or want to make sure that your policy includes specific towing services, you should speak with your car insurance broker directly about the coverage of your specific policy. Neither the police nor the tow operator will be able to answer such questions for you, only your insurer can.